Queue Management

Queues are a good thing when everyone follows basic etiquette and if it is organized without any hiccup. But that is not the case always thanks to misinformation, appointment cancellation and wrong documentation, there is always chaos. Keeping customers (who are in a queue waiting for their turn to talk to an agent) entertained is a big responsibility and there are not many businesses that are successfully doing it. Using the services of a queue management system should be your first step towards achieving customer satisfaction as it is an important interaction point.
Queue Management

DPC’s Queue Management system will be able to help minimize wait times, create virtual wait rooms, improve communications between customers and employees, get real-time data, reduce costs, predict trends, collect feedback and more.


Benefits of queue management:

  • Reduce wait-time for your clients by creating an efficient queueing system
  • Allow your customers to use the services without having to wait in a physical line
  • Improved staff satisfaction as they can focus on the job since waiting time is properly tracked


Head Quarters
  • Tijan Plaza, Office 10
  • King Khalid Road
  • Al Rehab, Riyad
  • Saudi Arabia
  • Mobile:    +966 55 838 3183
  • Email:       info@dpc-it.com
  • Fax:         + 966 55 838 3183
  • Skype:     dpc-it 
Jordan Branch
  • Jordan – Amman
  • P.O.Box:  850244 Amman 11185 Jordan
  • Mobile:    +962 7 7227 6806
  • Email:       info@dpc-it.com